Process Facilitation

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In OpenAgile, "Process Facilitation" is a path of service for Team Members.

People who are serving teams in this capacity can record their insights in the Reflection Repository under the section Reflections from people engaged in Process Facilitation. When you have learned something, record it in Learning about Process Facilitation in the Learning Repository so that it can help others.

The following materials are all under development:

Contents

Basic Description

The Process Facilitation path of service is focused on helping teammates learn and use the OpenAgile process components effectively. This includes reminders about the process, explanation of the reasons for the process, and gentle guidance to individuals to stick with the process. It may also include administrative activities for the process such as ensuring that a visible task board is up-to-date.

Process Facilitation is not a formal role (see information about Paths of Service). An individual doing process facilitation is serving their team and their organization to make the process more effective. The following are some examples of similar / alternative terms to be used when referring to Process Facilitation:

  • Process Guide (or just Guide)
  • ScrumMaster (rough but not perfect equivalent to the Scrum role)
  • Facilitator
  • Chairperson
  • Process Coach (or just Coach)
  • Servant Leader (rough equivalent)

Reading List

  • Agile Retrospectives
  • Agile Project Management with Scrum
  • The Corporate Culture Survival Guide
  • The Toyota Way
  • something on meeting facilitation
  • something on Consultative Decision-Making

Training Manual

- used by people to learn about Process Facilitation

Handbook

- used by people as a reference when doing Process Facilitation

Test

- taken by people who are developing along the Process Facilitation path of service

Training Slides

- used by participants in a Process Facilitation training seminar

Training Handouts

- used by participants in a Process Facilitation training seminar

Tutor's Manual

- used by a Tutor to learn how to facilitate the training seminar

Tutor's Notes

- used by a Tutor while facilitating the training seminar

Tutor's Materials

- used by a Tutor for administering and facilitating the training seminar

Endorsement Requirements

- guidelines for people aspiring to the Process Facilitation path of service

Practicum Requirements

- minimum level of experience required to do Process Facilitation without Accompaniment

Self-Evaluation

- tool for ongoing maintenance and improvement of Process Facilitation capacities

Case Studies

- links to articles

See Also

Personal tools